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At Apricus Health it’s important to us that our clients and their families have access to accurate information and are supported through ongoing education. From applying for funding for your child’s early intervention to keeping your elderly parent independent in their home for longer, we are here for you throughout the whole journey.

Online Compliment, Suggestion or Complaint Form

Compliment? Suggestion? Complaint?

We value your feedback. Whether you have a compliment, suggestion, or complaint, your experience helps us improve and celebrate what we’re doing well. Please use this form to share your feedback with Apricus Health. This form can be completed anonymously. However, if you would like a response or follow-up, please include at least one way for us to contact you.

Your Feedback

What type of feedback would you like to give? *

Compliment

Suggestion

Complaint

Other

Tick all that apply. If you're not sure, just choose what feels closest.

Date of Service If relevant to your feedback

Is your feedback about a specific person or team? You can include names of team members, a department, or leave this blank if your feedback is general.

What would you like to share with us? Tell us what went well, what could be better, or anything you'd like us to know about your experience.

Your Contact Details

Your feedback can be anonymous, but we do need at least one way for us to contact you if you would like a response.

Name

Phone Number

Email Address

Do You Want a Response? *

Yes, I would like a response

Yes, please contact me for more information

No, I don’t need a response

I’m not sure

Privacy, Complaints & Response Timeframes

Your feedback is confidential and will only be shared with people who need to see it to help respond to your concern. We will not share your personal information outside Apricus Health without your permission, unless we are required to by law (for example, for safety or mandatory reporting). If you’ve made a complaint and requested a response, here’s what to expect: - We will acknowledge your complaint within 2 business days - We will contact you within 7 business days - We aim to resolve most complaints within 30 days If we need more time, we’ll let you know. You can read more in our Privacy Policy and our Feedback & Complaints Policy. If you need help understanding these policies or would like to give feedback another way, please contact our team.